One Test, One Platform, One True View
Why use several platforms, tests and vendors
when one will help you identify & resolve issues faster?
True CX assurance can only be achieved if you're testing all three legs of your customer call path.
Klearcom empowers you to control your global customer experience. Without blindspots.
1
Test across Toll-free numbers, IVR and end-agents in-country
Harness the power of Klearcom’s automated local presence in over 80+ countries and identify, triage and resolve issues instantly without having to wait hours or even days for a response.
Auto-discover every step, and every message in your IVR
By combining in-country calling and our advanced AI language model we can automate the complete call-flow. Map and transcribe your entire IVR as it is today locally in every country.
2
By replicating the entire call-path, we remove any blindspots so you can address any issues, internal or external, immediately with detailed CDRs. Human verified. No false flags.
Eliminate time consuming, manual troubleshooting and local translations.
3
Start testing immediately without the need to install any probes or prompts
Our solution is non-intrusive and doesn't require any integration with your infrastructure/IVR/network
100% Contact Center, Vendor & Carrier Agnostic
And more...
No installation, Global Reach, Faster Resolution
Experience the only Toll-free number and IVR testing solution on the market that replicates the entire customer call-path by calling in-country globally.
Automated, in-country
IVR discovery
Use our automation and advanced machine learning to instantly map your entire IVR structure, transcribe each message and benchmark the audio.
No installation,
no PESQ prompts
We don't require any integration with your system. Start testing immediately.
Toll-free number, IVR
and End-agent testing
Automate your In-country testing using local fixed line and GSM. Select one or multiple numbers, choose which carriers to test
No device channel
limitations
Test multiple toll-free numbers all over the world.
At the same time!
DTMF, Speech- and
Voice Bot testing
Over 30 Languages supported. Non-English nodes automatically translated to English
Actionable CDRs,
No false flags
Only validated issues reported. We pinpoint the root cause. You focus on resolving instead of detecting.
The World’s Leading Organisations Depend on Klearcom for
End to End IVR Test Automation, Assurance and Actionable Insights
FINANCE
HEALTHCARE
SOFTWARE
ENTERPRISE
Get Started with a Free Demo
Replicate your customers experience across your global markets today
It's never been easier to map, validate and test the quality of your toll-free numbers, IVRs and end-agents.
Why not schedule a quick, non-intrusive discovery session to see how your systems are really performing?
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© Klearcom Tech Ltd - 2023 - All Rights Reserved. Klearcom Tech Ltd is a private limited company registered in Irland