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Easy to set up, Non Intrusive Validation of IVR Traversal

Improve Your CX by Testing with Klearcom

IVR Testing

Ensure Your Call Path Delivers End-to-End CX

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Three Products, One Platform, One Report

IVR Discovery
Testing

1

Test any toll-free number globally using local carriers of your choice. Both landline and GSM. Once the calls connect you can automatically discover all options within your local IVR.

Automated IVR testing

2

Regression test and validate IVR messages, intent, and speech in >34 languages. Ensure DTMF is working and that calls are reaching the intended destination within minutes.

IVR Load
Testing

3

Validate your inbound capacity locally within each country and ensure your capacity meets the requirement of your contact center.

 

Report on all of the required metrics such as Audio Quality, connectivity, Post dial delay.

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100% Contact Center,  Vendor & Carrier Agnostic

And more...

No Installation

No hardware,

No headaches, Simply enable your global testing on our customised SaaS Platform.

Connect Globally

Replicate IVR testing within your localised contact center

& identify customer impacting issues.

No Blindspots

No more guesswork,
No more waiting. Identify, isolate
and action global outages in
seconds.

Take Action

At the click of
a button, collate
all the information you need to
resolve voice and IVR impacting issues.

The World’s Leading Organisations Depend on Klearcom for 
End to End IVR Test Automation, Assurance and Actionable Insights

FINANCE

Klearcom is working with several market leading companies in the financial sector

HEALTHCARE

Klearcom is working with several market leading companies within pharmaceuticals and healthcare

SOFTWARE

Klearcom is working with several market leading companies in the IT industry

ENTERPRISE

Klearcom is working with several of the top Fortune 500 companies

Get Started with a free trial

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Replicate your customers experience across your global markets today

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It's never been easier to map, validate and test the quality of your toll-free numbers, IVRs and end-agents.

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Schedule a quick, non-intrusive discovery session of your

customer call path today. 

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