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Experience Matters

Klearcom helps Multinational Contact Center’s avoid voice outages on their domestic call path from the Toll Free Number/DID, through the IVR & down to  End Agent in each country globally. 

 

When problems do arise we find them faster, fixing them sooner. Our AI based platform will automatically analyze the full customer call path, benchmark performance and alert on every single issue. Using Machine Learning, Automatic Speech Recognition & Audio Fingerprinting we provide an holistic view of the call from customer to agent using a single test and platform. 

 

In dynamic environments where systems are being reconfigured daily Klearcom clients will answer more calls, generate more revenue and provide a greater quality of service.

Team Klearcom

Team Klearcom has deep domain knowledge and over 20 years market experience working across Global Telecommunications, CcaaS, UCaaS, IT Professional Services and Integrated Service Providers. The leadership team has worked previously for leading global companies including BT Global Services, Accenture, Eir, Salesforce, Interactcrm, Kerauno & IBM.

The Klearcom team is proudly backed by
the following Venture Capital... 

Enterprise ireland
HBAN
DBIC Ventures

News about Klearcom

Latest News

irish times
Irish times Article - Klearcom secures €800,000 investment
Irish Examiner
Waterford firm secures funding for US expansion
RTE news
Klearcom to expand to US, create more jobs
Business Plus
Klearcom raises €800,000 funding
Teck expert
Early stage investment for Klearcom creates 30 jobs
Silicon Republic
Early stage investment for Klearcom creates 30 jobs in Waterford
BOI Think Business
Klearcom raises €800K and creates 30 jobs
Irish tech news
Klearcom partner with DBIC ventures
NP latest news
Initial investment for Klearcom creates 30 jobs in the Waterford startup
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Learn more about Klearcom end to end call center quality assurance

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Get in touch and see how Klearcom can help you today

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